How we handle your data.

This website is run by Chillo Creative, the trading name of CH GLOBAL EMPIRE (Reg No: 202003144628), Malaysia. We are the party that decides how the personal data described below is used. This page is a plain explanation of our practice, not legal advice.

When you use the project brief, digital audit or contact forms, we collect what you type: your name, contact details (email, WhatsApp number), organisation, website address and project details such as goals, budget range and timeline. The newsletter form collects your email address. Forms are sent to our own server (/api/leads and the newsletter endpoint).

We use this to reply to you, scope and quote your project, send the newsletter you asked for, and keep a record of our conversations. We do not sell your data.

• Meta Pixel. The Meta Pixel loads automatically when you visit this website; there is no consent banner. It lets Meta (Facebook and Instagram) receive page views and events such as viewing a solution or case study, clicking WhatsApp, or submitting a form. It does not receive what you type into forms. Meta also receives technical data such as your browser and IP address, and may set cookies. We use it to measure how our ads perform and to build audiences for them. It is not loaded on one-time confirmation links (such as newsletter confirmation). You can turn it off in this browser below.
• Google reCAPTCHA. Used on our forms to block spam and abuse. It is provided by Google and subject to Google's Privacy Policy.
• Cloudflare Web Analytics. Privacy-friendly traffic statistics. It does not use cookies or track you across sites.

You can opt out of the Meta Pixel in this browser at any time. The choice is stored in this browser only, so repeat it on other browsers or devices, or if you clear this site's data. You can also manage ad preferences in your Facebook or Instagram settings. Turning it off stops further events from being sent; it does not undo data already received by Meta. If your browser sends a Global Privacy Control signal, we treat it as an opt-out unless you turn the pixel back on here.

Under Malaysia's Personal Data Protection Act 2010 you may ask to access the personal data we hold about you, ask us to correct it, and withdraw your consent to our use of it (for example, to unsubscribe from the newsletter). We will respond within a reasonable time.

We keep enquiry and project records for as long as needed to respond, deliver the work and meet legal or accounting duties, then delete or anonymise them. Newsletter addresses are kept until you unsubscribe.

To use any of these rights or ask a question, message us on WhatsApp or use the contact page.